Headshot of Troy Causey

Troy Causey

Emmy Award-winning Strategy, Technology & Ops Executive
“The essence of strategy is choosing what not to do.” — Michael Porter

Professional Compendium

C‑suite enterprise, operations, strategy, and technology executive with proven innovation and a record of transforming organizations and delivering superior value. Known for leading high‑impact initiatives and modernizing technology while inventing winning ideas that achieve company goals with flawless execution. Diverse background across sports, media, and digital platforms with aptitude for streamlining processes and serving principal needs.

Key Achievements

  • Instituted a testing and launch approach for March Madness products that generated ~$100M in revenue with no catastrophic failures.
  • Recruited, trained, and developed a high‑performing Sports Technology Operations team at TNT Sports, contributing to $100M+ in annual revenue through live events across multiple platforms.
  • As Senior Director of Product Technology (March Madness Live), built a winning culture that strengthened recruiting and retention; doubled team size to advance the platform.
  • Launched CNN Pipeline, a pioneering direct‑to‑consumer live streaming service at Turner Broadcasting.

Expertise

Executive/C‑suite Leadership Digital Product Strategy & Innovation Direct‑to‑Consumer Platforms & Monetization Sports Technology Operations Live Streaming & Video Product Lifecycle Go‑to‑Market Execution Product Lifecycle Management Project/Product Launches Scalable Technology Solutions Customer Experience Optimization Stakeholder Engagement Financial Acumen & Budgeting Data‑driven & Results‑oriented Collaboration & Coaching

Career Summary

Vice President, Sports Technology Operations

Warner Bros. Discovery — TNT Sports
  • Owned strategic product and technical operations for high‑scale digital platforms; delivered trusted, revenue‑aligned recommendations to senior brand leaders.
  • Surpassed strategic goals by over 600% in three months by scaling infrastructure, optimizing operations, and driving rapid execution.
  • Directed NCAA March Madness Live best‑practice integration across the TNT Sports portfolio, boosting engagement and enabling consistency.
  • Led direct‑to‑consumer technical strategy and live streaming operations, improving platform performance and user satisfaction.
  • Managed and scaled a 20+ person operations team, improving delivery speed, efficiency, and cross‑functional alignment.
  • Transformed workflows through an agile ad‑hoc model, accelerating timelines and elevating product quality for millions of users.
2017–2024

Senior Director / Director, Product Technology — March Madness Live

Turner / WBD
  • Led collaborative teams shaping product, technology, and operational frameworks for new March Madness digital initiatives and seamless execution.
  • Recognized with a Sports Emmy (2017) for Outstanding Trans‑Media Sports Coverage.
  • As SME for live streaming and video product management, increased video consumption by overseeing the full lifecycle on NCAA.com from ideation to launch.
  • Maintained system integrity and UX by leading end‑to‑end ecosystem testing across critical systems, features, and failures.
  • Drove post‑event analytics to optimize live tournament performance and product development.
2013–2017

Senior Product Manager — NCAA Digital

Turner
  • Identified market gaps and opportunities via competitive analysis; established the March Madness team.
  • Piloted and launched innovative NCAA digital products to boost reach and strengthen market footprint across desktop, mobile apps, and live streaming.
  • Drove consistent product performance and fan engagement in year one at Turner.
  • Designed content management tools for critical NCAA sports features; contributed to surpassing sales targets.
2011–2013

Education

Auburn University — Harbert College of Business
B.S., Business Administration, Management Information Systems (MIS)

Prestigious Award

Sports Emmy Award for Outstanding Trans‑Media Sports Coverage (Jan 2017), National Academy of Television Arts & Sciences — recognizing excellence in digital product innovation and execution.

Technology Portfolio

Adobe Akamai ChatGPT Claude Confluence Conviva Dropbox Elemental FFmpeg FreeWheel GitHub Google Workspace Jira Microsoft 365 & Teams OneDrive Perplexity RAG Concepts SharePoint Slack SQL Trello Wowza Zixi Zoom & Webex

Certifications (In Progress / Targeted)

  • MIT Sloan — AI in Business Strategy
  • Pragmatic Institute — AI for Product Management
  • Reforge — AI/ML in Product

Board Service

Board of Directors, Focused Community Strategies (FCS) — 2016–2019

“Any sufficiently advanced technology is indistinguishable from magic.” — Arthur C. Clarke
Troy Causey